ON-DEMAND WEBINAR

Leveraging AI to Serve & Support Students: Building a Sustainable Foundation

Recorded July 20, 2021

Benjamin Costello

Executive Director, Constituent Engagement Strategy, Ithaca College

Dr. Malinda Daniel

Project Manager, South Piedmont Community College

Candace Kauffman

Director, AI Conversational Design, Ocelot

AI technologies have myriad applications in higher education: allowing institutions to automate routine tasks, provide 24/7/365 student support, drive enrollment, and improve engagement and student outcomes, all while saving staff time and money.

But a “set it and forget it” approach to AI won’t help your institution leverage these tools to their full potential when it comes to serving your students. Using AI technologies successfully hinges not only on picking the right tools, but also on developing an engagement strategy that is both sustainable (and scalable) over the long-term.

View our on-demand webinar and hear from a panel of your Ocelot peers to learn more about:

Creating an AI game plan that provides a seamless experience for students and breaks down silos between departments
How to implement a scalable, personalized approach to engagement that instantly provides easy-to-understand answers to students’ most frequently-asked questions
Success stories and best practices for the sustainable maintenance and scalable growth of AI technologies across campus

View Recording

"Students are getting what they need—they are less stressed. Staff are able to focus. Answers are consistent and right. This product is a revenue generator—it drives enrollment and retention."

Michael Bennett

AVP, St. Petersburg College

"Seriously, I have done quite a few things as VP since I've been there the last 5.5 years...I have never gotten more positive feedback than what we're doing with this artificial intelligence."

Dr. Lloyd Holmes

President, De Anza College

"In this enrollment environment you can't afford not to do this."

Brian Jones

Director of Admissions, Minnesota State University, Mankato

Two-Way Texting

Proactively nudge students through the student lifecycle on a device with a 98% open rate.

AI Chatbot + Live Chat

Transform office hours from 9-5 to 24/7 on any device so students get the help they need to be successful.

Preloaded Content

Answer questions before they’re even asked with text and video responses across 20+ departments.

AI Workflow

Benefit from AI Conversational Design experts and the largest network of AI interactions in higher education.

Insights + Analytics

Gain insight on student behavior, responses, and preferences that improves your student engagement approach.

Ecosystem Integrations

Connect with SIS, CRM, and other platforms to deliver personalized advising and student-specific experiences.