On-Demand Webinar

Edge Partner Webinar

Recorded October 28, 2021

Answers. Anytime, Anywhere. Providing Integrated, AI-Driven Student Support

Paul Burke

VP of School Partnerships, Ocelot

Rob Stirton

VP of Institutional Effectiveness & CIO, County College of Morris

AI communications are becoming a “go to” across college campuses (physical and virtual). This is driven both by preference (how students prefer to communicate and get help) and necessity (the practicality of 9-5, in-person support).

IT leaders are playing a critical role in incorporating AI communications as part of an institution-wide “engagement ecosystem” for students and staff that is available 24/7 on any device and integrated with other key platforms (e.g. CRM, SIS).

View our on-demand Edge Partner Webinar where take an “on the ground” perspective with Rob Stirton from County College of Morris, who shares their experience prioritizing and implementing an AI communications strategy that aligns with IT priorities like scalability across campus, unifying the student experience, making the most of the existing tech stack and maximizing security.

The webinar will also incorporate highlights from Ocelot’s 2021 AI Communications Benchmark Study which analyzed 9.7 million AI student interactions between January 1, 2020 through August 31, 2021. We’ll unpack the trends, topics and drivers of why AI communications is currently growing 3x.

View Recording

"Students are getting what they need—they are less stressed. Staff are able to focus. Answers are consistent and right. This product is a revenue generator—it drives enrollment and retention."

Michael Bennett

AVP, St. Petersburg College

"Seriously, I have done quite a few things as VP since I've been there the last 5.5 years...I have never gotten more positive feedback than what we're doing with this artificial intelligence."

Dr. Lloyd Holmes

President, De Anza College

"In this enrollment environment you can't afford not to do this."

Brian Jones

Director of Admissions, Minnesota State University, Mankato

Two-Way Texting

Proactively nudge students through the student lifecycle on a device with a 98% open rate.

AI Chatbot + Live Chat

Transform office hours from 9-5 to 24/7 on any device so students get the help they need to be successful.

Preloaded Content

Answer questions before they’re even asked with text and video responses across 20+ departments.

AI Workflow

Benefit from AI Conversational Design experts and the largest network of AI interactions in higher education.

Insights + Analytics

Gain insight on student behavior, responses, and preferences that improves your student engagement approach.

Ecosystem Integrations

Connect with SIS, CRM, and other platforms to deliver personalized advising and student-specific experiences.