---
title: "Download - AI Communications Snapshot: 4-Year Institutions"
description: This snapshot further expands upon the recent findings of our AI Communications Benchmark Study, providing more granular insight on 4-year institutions.
image: https://info.ocelot.ai/hubfs/AI-Communications-Snapshot_4-Yr_Website-Icon.jpg
---

<https://www.ocelotbot.com/>

###### Downloadable Content

# AI Communications Snapshot: 4-Year Institutions

While the core drivers of AI communications remain largely the same across the different subsegments of higher education, Ocelot data indicates that there are differences in **how students use this technology both in terms of the problems they are trying to solve and when it is leveraged**.

These “snapshots” further expand upon the recent findings of our inaugural [AI Communications Benchmark Study](https://info.ocelotbot.com/2021-ai-communications-benchmark-study?hsLang=en), providing more granular insight into the behavioral trends of today’s students that enable institutions to better develop the **modern engagement and support strategies** they need to increase success.

Download this resource to learn more about: 

- Key trends and topics uncovered from analyzing **3.4M AI interactions across public and private 4-year institutions**
- The primary drivers behind why AI communications are **growing at a 2x rate** 
- How Ocelot’s AI Communications Platform helps deliver the **best answers, critical context** **and support that students need**

You may also be interested in our [Snapshot for Community Colleges](https://info.ocelot.ai/ai-communications-snapshot-community-colleges?hsLang=en)!

#### Get the Snapshot

#### "Students are getting what they need—they are less stressed. Staff are able to focus. Answers are consistent and right. This product is a revenue generator—it drives enrollment and retention."

##### Michael Bennett

 AVP, St. Petersburg College

#### "Seriously, I have done quite a few things as VP since I've been there the last 5.5 years...I have never gotten more positive feedback than what we're doing with this artificial intelligence."

##### Dr. Lloyd Holmes

 President, De Anza College

#### "In this enrollment environment you can't afford not to do this."

##### Brian Jones

 Director of Admissions, Minnesota State University, Mankato

![Two-Way Texting](https://info.ocelot.ai/hubfs/Text%20Campaigns.svg)

##### Two-Way Texting

Proactively nudge students through the student lifecycle on a device with a 98% open rate.

![Chatbot + Live Chat](https://info.ocelot.ai/hubfs/Chatbot%20+%20Live%20Chat.svg)

##### AI Chatbot + Live Chat

Transform office hours from 9-5 to 24/7 on any device so students get the help they need to be successful.

![Preloaded Content](https://info.ocelot.ai/hubfs/Preloaded%20Content.svg)

##### Preloaded Content

Answer questions before they’re even asked with text and video responses across 20+ departments.

![AI Workflow](https://info.ocelot.ai/hubfs/AI%20Workflow.svg)

##### AI Workflow

Benefit from AI Conversational Design experts and the largest network of AI interactions in higher education.

![Insights + Analytics](https://info.ocelot.ai/hubfs/Insights%20+%20Analytics.svg)

##### Insights + Analytics

Gain insight on student behavior, responses, and preferences that improves your student engagement approach.

![Ecosystem Integrations](https://info.ocelot.ai/hubfs/Ecosystem%20Integrations.svg)

##### Ecosystem Integrations

Connect with SIS, CRM, and other platforms to deliver personalized advising and student-specific experiences.

© 2026, Ocelot Inc. All rights reserved.

- [Privacy Policy](https://ocelot.ai/privacy-policy/)
- [Terms & Conditions](https://ocelot.ai/terms-of-use/)